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Shows and Tickets

Volunteer Positions at The Hanover Theatre for the Performing Arts

Objective: To provide quality service to patrons attending events and to assist in event preparation and conclusion.

Usher, Ticket Taker, Coat Check:
This volunteer will assist patrons of the theatre to their seats and prepare and distribute printed materials such as programs. This position requires a polite individual with solid customer service ability. Each person is to be treated with dignity and respect.

Essential Functions & Responsibilities:

  • Attend meeting and training sessions as required.
  • Understand and implement policies and procedures.
  • Actively assist patrons in times of emergency.
  • Ability to stand for long periods of time.
  • Ability to read event ticket at an 11-point font with the aid of a flashlight.
  • Arrive 1 hour prior to performance time and remain 45 minutes prior to the performance.
Commitment: Minimum of one year, two events per month (including weekend events).

Gardening/Plaza Maintenance:
This volunteer will assist the theatre in maintaining the grounds of the Federal Plaza located in front of the theatre between Southbridge and Main Street. Volunteers will help to remove trash from the grounds, mulch, weed flower beds, maintain current plants, and assist in new plantings.

Essential Functions & Responsibilities:

  • Actively assist in maintenance of the plaza.
  • Be courteous of public in the plaza during maintenance times.
  • Arrive prepared with necessary tools.
  • Assist in general clean-up before leaving area.
  • Willingness to take on various tasks.
  • Willingness to work outdoors under varying temperatures.
Commitment: Minimum of one year, 2 hours per month

Greeting & Hospitality:
This volunteer will assist the theatre in creating an inviting atmosphere to all of our guests. Volunteer will be located at entry points for guests and offer assistance to patrons with questions or other needs.

Essential Functions & Responsibilities:

  • Attend meeting and training sessions as required.
  • Understand and implement policies and procedures.
  • Actively assist patrons in times of emergency.
  • Ability to stand for long periods of time.
  • Ability to solve problems quickly.
  • Enjoy working with people.
  • Ability to effectively communicate with all patrons.
Commitment: Minimum of one year, two events per month (including weekend events).

Administrative Work:
This volunteer will assist the theatre in administrative duties such as data-entry, filing, answering phones, and general organization of office space.

Essential Functions & Responsibilities:

  • Proficiency in Microsoft Office.
  • Willingness to be trained on theatre's ticketing system.
  • Pleasant phone voice.
Commitment: One year, two weeks per month, 6 hours per week.

Tour Guide:
This volunteer will assist the theatre in guiding groups through educational tours of the theatre, answering phones, and general organization of office space.

Essential Functions & Responsibilities:

  • Attend meeting and training sessions as required.
  • Ability to memorize tour script.
  • Enjoy working with people.
  • Ability to maneuver throughout all areas of the theatre.
Commitment: One year, one weekend per month.

Box Office:
This volunteer will assist the box office staff in daily functions including, but not limited to maintaining the customer database, stuffing ticket envelopes, preparing will-call tickets, generating mass mailings, and preparing event programs.

Essential Functions & Responsibilities:

  • Attend meeting and training sessions as required.
  • Pleasant phone voice.
  • Willingness to be trained on theatre's ticketing system.
Commitment: One year, two weeks per month, 6 hours per week.

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Features
Subscribe and save $30-$60 on the best seats in the house!

Subscribe and save $30-$60 on the best seats in the house!

Guarantee great seats and subscribe to an award-winning season in one of the top theatres in the world! Enjoy the best of Broadway with The Hanover Theatre's sixth season, including more performances, special discounts for kids and students, subscriber incentives (for those who subscribe by June 30, 2013) from cultural partners, restaurants and businesses throughout Worcester County.
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ASL interpretations available for Sunday evening performances of Broadway shows

ASL interpretations available for Sunday evening performances of Broadway shows

The Hanover Theatre is now offering ASL interpretations for the Sunday evening performances in its Broadway season. Call the box office at 877.571.SHOW (7469) or visit The Hanover Theatre box office located at 2 Southbridge Street in downtown Worcester to purchase your tickets today.
Learn more
Help Secure the Future of The Hanover Theatre

Help Secure the Future of The Hanover Theatre

Support our Securing the Future capital campaign. Watch our video of Troy Siebels, the theatre's executive director, as he thanks our supporters and gives an overview of the theatre’s successes over that last five years. Learn about the importance of re-investing in our historic venue to maintain high standards and to protect this important cultural landmark for generations to come.
Learn more
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© 2006-11 Worcester Center for the Performing Arts
The Hanover Theatre
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2 Southbridge Street
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Worcester, MA 01608
Tel: 877.571.SHOW
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Fax: 508.890.2320
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e-mail: info@thehanovertheatre.org

Worcester Center for the Performing Arts, a registered not-for-profit 501(c)(3) organization, owns and operates The Hanover Theatre for the Performing Arts.
All donations are tax deductible to the fullest extent allowed by law.

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